HealthvisionNZ Wins Two Awards from Medibank Health Solutions

20th March 2015

It was with great pleasure to meet with Clive Carver, the Contracts Manager from our healthcare partner Medibank Health Solutions, and to receive two awards this week.

Ngaire and Manisha, our fantastic Payroll team members, won a bottle of delicious champagne to celebrate invoicing excellence. MedibankAwards.jpg

Furthermore, Melinda, our National Manager Homecare, won a prize for Outstanding Customer Service.

Medibank Health Solutions has been funding Healthvision to provide Home and Community Support Services on behalf of ACC for over two years.

This funding allows Healthvision to provide care in the home, both for the short-term and for longer-term ACC clients, alongside our other services that include ACC Nursing Care, Assessment Services and Rehabilitation.

We are delighted that our huge emphasis on quality and service excellence is reaping such great recognition and warmly congratulate the team for its outstanding performance.

Well done all and thank you to the Medibank team!

Healthvision is now Expanding its South Island Presence

18th March 2015

Hello there, I hope you are very well and enjoying the last remnants of Summer before the Autumn comes along. Since we last caught up, the Healthvision team has continued in its efforts to improve our service delivery and responsiveness. Thank you for continuing to sharing your ideas, as we appreciate the opportunity to learn what we can do better and ensure we best meet your needs, and strive for continuous quality improvements across all areas.

In line with our objective of having more specialised local support and services, we have keep our momentum going in increasing our resources in the Regional teams, this time in the South Island, and have appointed a Regional Service Manager, South Island.

Mary Davies.jpgI am delighted to announce that Mary Davies has now joined our Healthvision team as the Regional Service Manager for the South Island. Mary has spent the past 6 years as a Regional Service Manager in the Christchurch region within the Home and Community sector, with spinal and traumatic brain injured clients within their own homes. Prior to this, Mary spent 20 years working specifically with clients who are living with Traumatic brain injuries. She moved to New Zealand 15 years ago with her two teenage children, and is passionate about the Home and Community Sector.

Mary brings with her an enthusiastic and positive attitude, as well as her wealth of experience.

Mary commenced with Healthvision on the 9th March, and her responsibilities will include:

  • Coordinating and supporting our client’s needs;
  • Managing and overseeing service plans and links with funders;
  • Ensuring that our service delivery is of the best standard and highest quality;
  • Supporting our local teams (including coordinating our training programmes); and
  • Growing the Healthvision business.

Mary will prioritise meeting with you and your teams, so that she can best understand your needs. She is based in Christchurch and is contactable via email on and via 0508 733 377, or directly on 022 043 0612. If you have any questions at all, please don’t hesitate to contact me, and I thank you in advance for offering Claire a very warm welcome.

Kindest regards,


Introducing Healthvision's new team members

16th November 2014

CEO announcement:Claudia Wyss.jpg

Our fantastic new Healthvision team members

Hello to all on this lovely spring day!

Our team at Healthvision has been making incredible efforts to continue on our journey to be the highest quality community care provider and best place to work. We appreciate all the ideas and feedback from our many stakeholders, and we always appreciate the opportunity to learn what we can do better and ensure we best meet our client, staff and funder needs.

It’s also fantastic to see our rapid and increasing growth, and our journey has been exciting to say the least.

To support our clients and staff even more, we have made further investments in some fantastic new team members:

  • Leslee Taylor, Clinical Lead Home & Community Care, Auckland Region.
  • Claire Olsen (RN), Regional Service Manager, Bay of Plenty.
  • Phill Lattimer, Human Resource & Workforce Development Manager.

Leslee Taylor, Clincial Lead Home & Community Care, Auckland Region

Taylor leslee.jpgLeslee is a Registered Nurse with many years of experience at both in management and at a hands-on practical level, developed through working in Auckland and overseas. Leslee has a considerable background in the home and community healthcare sector ensuring the delivery of quality home based care and nursing services, and also in the vocational rehabilitation sector assisting clients with their transition to return to work.

Leslee enjoys meeting new people, developing and building relationships, and helping people achieve their best. We are also looking forward to Leslee assuming her new role at Healthvision and being part of a team whose passion is to ensure clients receive quality care and great service.

Leslee started on November 10 th and her responsibilities include:

  • Assisting the National Manager, Home & Community Services, in supporting home & community care teams in the Auckland Region;
  • Leading the clinical management and development of home & community care services for our clients in the Auckland Region;
  • Developing and implementing training and development plans to support the continued improvement of home & community care services;
  • Ensuring that our service delivery is of the best standard and highest quality;
  • Supporting all our home & community services teams; and
  • Growing the Healthvision business.

Leslee will prioritise meeting with our home & community services teams and clients, so that she can best understand their needs and local considerations. Leslee will be based in the National Office at Greenlane, Auckland, and will be contactable via email on and via 0508 733 377

Claire Olsen, Regional Service Manager Bay of Plenty & Waikato

Olsen, Claire.jpgClaire is a Registered Nurse and accredited training assessor, and brings with her a wealth of experience. Claire is a long-term Bay resident, has spent the last three years leading homecare services, and is delighted to be joining an organisation that prioritises and is attentive to the needs of our clients and team members.

Claire lives with her partner Peter, who has a mobile coffee business and can make a fantastic latte. She has a passion for renovating and is involved with animal rescue and support of the SPCA (you may even see her outside Pak ‘n’ Save during the collection weeks).

Claire will start on November 24 th, and her responsibilities will include:

  • Coordinating and supporting our client’s needs for Bay of Plenty and parts of Waikato;
  • Managing and overseeing service plans and links with funders;
  • Ensuring that our service delivery is of the best standard and highest quality;
  • Supporting our local teams (including coordinating and assessing our training programmes); and
  • Growing the Healthvision business.

Claire’s former contacts have provided exceptional references for her working style, warmly supportive approach and her fantastic ‘can-do’ attitude. We also see Claire’s role to support our rapid growth in the Bay of Plenty and Waikato regions, and hope that in the future we can also assist Claire with a larger coordination team.

Claire will be based in Tauranga and will be contactable via email on and via our national toll-free number: 0508 733 377

Once she commences, Claire will also receive a cell phone, so that she can be easily contactable.

Phill Lattimer, Human Resource & Workforce Development Manager

Lattimer, Phill.jpgI am also very pleased to announce the appointment of Phill Lattimer as Human Resources (HR) & Workforce Development Manager.

Phill has an extensive background in HR, having worked in a number of different industries, including as the South Island HR Manager for St John Ambulance. Phill is passionate about creating systems and processes within organisations that can truly help support and develop staff.

Given how much we value our staff at Healthvision, Phill will help us in our endeavours to become the best workplace possible, develop staff and team skills, and to further improve our customer service delivery. Outside of work, Phill’s interests are his family, and water sports such as swimming.

Phill aims to move around Healthvision and talk to Healthvision staff as much as he can. Phill is based at or National Office at Greenlane, Auckland, and is contactable via email on and our national toll-free number 0508 733 377.

I am very excited that such excellent, customer focused and experienced team members are joining the Healthvision family, and thank you for your support in providing these new team members a very warm welcome. They certainly look forward to meeting and working with you.

If you have any questions at all, please don’t hesitate to contact me, and I wish you all the very best for the near future.

Warmest regards,



Gaming Device Reinvigorates Rehabilitation

11th August 2014

Splatting mosquitoes and catching butterflies are now a core part of rehabilitation for some Healthvision spinal injury clients, thanks to an innovative gaming device originally developed for stroke patients.

Healthvision, a leading provider of home care and nursing services that support people with spinal injuries in their own homes, has partnered with AbleX to pilot the gaming device this year. It has already proven so successful in helping stroke patients regain function that it has been rolled out across New Zealand and at a leading Australian hospital.

“But our view is that rehabilitation doesn’t just apply to stroke, it also applies to people with other types of neural injuries” says Healthvision CEO, Dr Claudia Wyss. “For our spinal clients, it’s about getting their muscles that do work going again as best they can and having fun along the way.”

Fun is certainly on offer, with a choice of nine games including mosquito splat and butterfly catch. Trained ableX and Healthvision staff set up the device using a computer or tablet with a USB port, and adjust the games as required to reflect their client’s ability and progress.

At the end of each session, a heat map reveals the gamer’s range of motion and helps them identify where they are improving, providing positive reinforcement over time.

“Not that people need much encouragement to play,” Dr Wyss says. “It’s so much fun that most gamers don’t notice they’re also strengthening their muscles, improving their range of motion and boosting their physical and mental wellbeing at the same time.”

Able X is now working with a leading New Zealand gaming company to develop more sophisticated games and also plans to take the device online to enable gamers to network and compete against one another.

“In fact, we’re looking at a range of new technologies that we think could complement traditional rehabilitation for people with spinal injuries,” Dr Wyss says. “We firmly believe that if we can give them as many tools as possible, then we can work together to enhance their wellbeing, increase their independence and improve their quality of life.”

Participation in the pilot is free for existing Healthvision clients and expressions of interest are also welcome.

Read full article at Scoop.

For more information, or to register your interest, please contact Healthvision on 0508 733 377.


Sam Cliffe joins Healthvision Board of Directors

15th July 2014

We are pleased to announce that Sam Cliffe joined the Healthvision Board of Directors in July 2014.

Sam brings a wealth of experience in health care quality, system redesign and integration models. Sam was the former Director System Integration for the Ministry of Health New Zealand, the Director of Service Integration and General Manager Planning & Funding at Counties Manukau District Health Board and the former General Manager, Northern DHB Support Agency (NDSA). Sam qualified as a Registered Nurse.

We are delighted to welcome Sam to the Healthvision team.

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