Healthvision wins ACC Integrated Homecare Contract

1st March 2019

Healthvision is delighted to announce that we were awarded a lead contract with ACC to deliver Integrated Home & Community Support Services.

This is a wonderful achievement by all our teams, and testament to everyone’s hard work and passion to achieving the best for our clients.

This contract means:

  • Healthvision has a direct relationship with ACC Case Managers, making our client service delivery more seamless and reducing potential delays for clients in receiving the care that they need.
  • We will be able to provide additional clinical supports via Registered Nursing, Occupational Therapy and Physiotherapy, which will improve our service to clients and client outcomes.
  • It will be easier to integrate our ACC Homecare services with our ACC Training for Independence Rehabilitation and ACC Community Nursing Services, so that we can provide for our clients a ‘one-stop-shop’.
  • Healthvision can provide an even broader reach of services via our hand-picked and top-quality Alliance Members.
  • We will continue our work with ACC to help improve contract and service design.

We are honored that we were the only new company to have received this contract, and delighted that we can continue making a difference for all of our clients, teams and our communities.






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BAYADA gives US$20m to its staff

26th November 2018

In 2016, our wonderful international partner BAYADA announced it was transitioning to a not-for-profit model, essentially giving itself away to a newly created charity organisation.

As part of BAYADA Home Health Care’s transition to non-profit and to show gratitude to BAYADA employees for the meaningful work they do, founder Mark Baiada surprised employees with a US$20 million gift to be distributed among its staff across the ten specialties in the 22 states in which the company operates.

The surprise took place at the Bellevue Hotel in Philadelphia, just a block away from where Baiada started the first BAYADA service office over 43 years ago with $16,000 in savings and a mission to help people live safely at home with comfort, independence and dignity. During a lunch with 100 employees -- representing a wide range of roles, responsibilities, and tenure -- in celebration of national Home Care & Hospice Month and Thanksgiving, Baiada shocked them with the surprise of a lifetime: he is divvying up the $20 million of his personal funds, based on each employee’s lifetime earnings with the company. Gift amounts will range from tens of thousands for those who have been with BAYADA for many years, to US$50 for employees who just started with the company last week.

“As I work to transition BAYADA into a non-profit and take the next step in the evolution of our company, I have spent a lot of time reflecting on what has gotten us to this point, and what I am particularly thankful for, which is our dedicated team of home health professionals,” said Baiada. “This gift is a token of my appreciation, in hopes that it helps every BAYADA employee to understand just how important they are to BAYADA and to our Lasting Legacy vision of being the world’s most compassionate and trusted team of home health care professionals.”

Believed to be the first transition of its kind in the home health care industry, this move to non-profit is designed to protect the company from sale and help to ensure that BAYADA’s mission, vision, values, and beliefs, codified as The BAYADA Way, will endure for generations to come.

“Maintaining a truly impactful and lasting legacy for BAYADA starts with our great people, who embody our core values and contribute to and maintain our unique mission-driven culture,” said Baiada. “I am honoured to be able to pass on my gift of gratitude to these deserving employees and am excited for what the future holds for all of us with the non-profit transition.”

Beyond this gift of gratitude, BAYADA continues to give back to its employees who are connected to a purpose and who Love What They Do because it is their calling. As a non-profit organisation, BAYADA will continue to reinvest profits back into the company’s mission and culture, which is a key differentiator in the marketplace. Examples of employee reinvestment include continuing education opportunities to help employees grow in their careers; clinical innovation and technology investments to help employees better do their jobs; recruitment efforts to hire the best and brightest in the industry; and resources to open new offices to serve more people.

While this gift is a once-in-a-lifetime gesture, the organisation believes its symbolism is a testament to the unique environment Mark Baiada has successfully created, and to BAYADA’s commitment to its employees.

“BAYADA is a special company full of employees who are all bonded together in our deep commitment to our clients,” Baiada said. “My wish is that in 100 years, we are continuing to celebrate these incredible health care professionals and the work they do to improve the lives of our clients,” Baiada said.


Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, habilitation, primary care, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 26,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 335 offices including locations in Germany, India, Ireland, and South Korea. For more information, visit



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Rosemary Chung joins Healthvision as Chief Financial Officer

3rd September 2018

It is with great delight that we welcome Rosemary Chung to Healthvision as our Chief Financial Officer (CFO).

Rosemary Chung comes with an exceptional background: As a Chartered Accountant, Rosemary has led large finance divisions and projects across Auckland DHB, Waitemata DHB, healthAlliance, United Group, Fonterra and Carter Holt Harvey. Her roles have included Deputy CFO at Waitemata DHB, Manager Financial Services healthAlliance, Financial Auditor for EY and multiple roles where she has led large IT and finance system changes.

Rosemary has been a NZICA Board member and also served on Council and numerous Institute Committees. In 2011 she was awarded an FCA.

Rosemary’s background will build on Tracey’s great work and support the next steps of Healthvision’s growth.

Outside work, Rosemary has a great passion for ballroom dancing and photography, and loves the idea of giving ballroom dancing to people in wheelchairs!

She is another team member with a great heart and a great head, and strongly believes in our vision and values. We very much look forward to working with her.

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Introducing Healthvision's National Manager Homecare

30th May 2018

It is with absolutely pleasure that I announce that appointment of our new National Manager Homecare, Jackie Long, who joined our team on Monday 28th of May.

Originally from Scotland, Jackie comes with exceptional management experience across all aspects of Healthcare. Her experience includes:

·       Managing large portfolios in the For Profit, Not-for-Profit and DHB areas, both in the U.K and in New Zealand.

·       Leading large changes at the NHS in the UK, including commissioning three mental health units.

·       Leading transformational change programmes in New Zealand, including the implementation of new services, technology and quality systems.

·       Managing complex healthcare business change in the community and aged residential care.

·       Holding governance roles, internationally and locally.

·       Being an active auditor with the DAA, where she still actively undertakes audits in the Health and Disability Sector.

·       Working as a registered Mental Health Nurse in both the UK and New Zealand, where she still holds active registrations.

·       Completing a post graduate certificate in Not-for-Profit Management.  

Jackie is an award-winning leader, known for her entrepreneurial, pragmatic, nurturing and collaborative management style, integrity, exceptional communication skills and willingness to help others.

She is a proactive, positive thinker and has a  strong focus on quality, service delivery and innovation.

We are arranging with Jackie a nationwide introduction schedule, where she will spend time in each region to learn more about Healthvision's client's, teams and initiatives.

She is very excited to meet our clients and our teams.

 Thank you very much for offering Jackie a very warm welcome.

Kind regards,

Dr Claudia Wyss, CEO Healthvision New Zealand

Healthvision NZ forms strategic partnership with BAYADA Home Health Care

6th March 2018


Hello there,                                                                                                                     

I am writing to share some very exciting news.

 As a passionate follower of best-practice healthcare, Healthvision has spent the last four years looking for a leading global partner who shares our vision, values and aspirations for care excellence and who can support Healthvision in our growth journey.   I’m thrilled to announce that in BAYADA Home Health Care, we have found that partner. 

In February, Healthvision entered into a strategic partnership with BAYADA, a world-class home health care provider headquartered in the United States, with operations in Ireland, Germany, South Korea and India. 

 This new relationship will enable Healthvision to access BAYADA’s innovative systems and practices, and achieve our goals of providing the best client experience, being the preferred employer and remaining the most innovative in-home care provider.

 As a 2017 winner of the U.S. Top Agency Award and 2018 winner of U.S. Best Homecare Provider of Choice, BAYADA is experienced and well resourced to assist us with our ambitions to achieve the highest standard of care for New Zealanders.

BAYADA’s founder, Mark Baiada, and his wife Ann are truly inspiring. Like Healthvision, BAYADA is founded on a commitment to excellence and high standards. From its beginnings in 1975, BAYADA has championed its core values of Compassion, Excellence and Reliablity. Also like Healthvision, BAYADA looks past disabilities to abilities, focusing on enabling their clients to live safely at home with comfort, independence and dignity.

Under our strategic partnership BAYADA has taken a minority shareholding in Healthvision NZ Limited alongside the Healthvision founders Sue and John Doherty.  We will also be welcoming another member of the BAYADA family, Mark’s brother Mel Baiada, onto our Board as a Director.  Mel is a Director of BAYADA and has an extensive background in homecare and the successful launch, funding and operation of new technology enterprises.   

 Over the last several years, Mark, Ann and the Baiada family developed an innovative path to succession. Instead of taking the company public, selling it to private equity, or passing it down to the next generation, the family decided to put mission over money. To ensure long-term sustainability and a lasting legacy, the organisation is transitioning the business into a nonprofit.

 We invite you to learn more about BAYADA at 

 Warmest regards,

Dr Claudia Wyss, CEO, Healthvision NZ

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